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General Terms and Conditions (GTC) – Taxi Rent

1. Scope
These General Terms and Conditions (GTC) apply to all rental agreements between Taxi Rent (hereinafter referred to as "Lessor") and the renter (hereinafter referred to as "Customer") concluded via the website or by other means. Taxi Rent is a brand of Executive Limousine GmbH, located at Riedenerstrasse 89, 8304 Wallisellen, Zurich, Switzerland. All services are legally provided by Executive Limousine GmbH.

2. Conclusion of Contract
2.1. A rental agreement is concluded once the customer's reservation via the Taxi Rent contact form is confirmed by the Lessor.
2.2. The customer must reside in Switzerland and possess a valid driver’s license.
2.3. Taxi Rent reserves the right to reject reservations without giving reasons.

3. Rental Period and Return
3.1. The vehicle is provided for the agreed rental period. An extension requires written approval from the Lessor.
3.2. The vehicle must be returned clean and with the same charge level (at least 75% for electric vehicles) or full fuel tank (for combustion engine vehicles).
3.3. If the vehicle is returned more than 30 minutes late, an additional rental day will be charged for every 24 hours started.
3.4. If the vehicle is excessively dirty or requires special cleaning, a fee of up to CHF 300 may be charged.

4. Rental Prices, Deposit and Payment
4.1. Rental prices are listed on the website and include a mileage allowance of 200 km per day or 1400 km per week. Each additional kilometer is charged at CHF 0.25/km, unless unlimited mileage has been agreed upon.
4.2. The customer must pay a deposit of CHF 500 before taking over the vehicle. This will be refunded within 10 working days after return, provided there is no damage or outstanding charges.
4.3. The deposit may be used to cover damages, cleaning costs, missing fuel/charge levels, or fines.
4.4. As payments are not processed directly through the website, payment (e.g., via bank transfer or in cash upon vehicle handover) will be arranged individually with the customer. All financial transactions are handled directly with Executive Limousine GmbH.

5. Use of the Vehicle
5.1. The vehicle is intended exclusively for use in ridesharing services (Uber, Bolt, etc.) and may only be used for legal purposes in compliance with traffic laws.
5.2. Ridesharing is permitted if the vehicle is properly rented and the renter fulfills all legal requirements.
5.3. Driving abroad is prohibited without prior written consent from the Lessor.
5.4. Smoking in the vehicle is prohibited. A special cleaning fee will be charged in case of violations.

6. Liability and Insurance
6.1. The vehicle is insured for liability. The customer is liable for self-inflicted damage as well as for grossly negligent or intentional acts.
6.2. Damage to the interior (e.g., burn holes, stains, damaged seats) may be charged up to CHF 1000.
6.3. If the vehicle is impounded by authorities for any reason, a parking fee of up to CHF 100 per day may be incurred.

7. Cancellation and Refund
7.1. Cancellation periods and fees:

• For monthly rentals:

  • Cancellation up to 7 days before rental start: free of charge

  • Cancellation between 7 and 3 days before rental start: 50% of the rental price will be retained

  • Cancellation less than 3 days before rental start or no-show: 100% of the rental price will be retained

• For weekly rentals:

  • Cancellation up to 5 days before rental start: free of charge

  • Cancellation between 5 and 2 days before rental start: 50% of the rental price will be retained

  • Cancellation less than 48 hours before rental start: 100% of the rental price will be retained

• For daily rentals:

  • Cancellation up to 48 hours before rental start: free of charge

  • Cancellation between 48 and 24 hours before rental start: 50% of the rental price will be retained

  • Cancellation less than 24 hours before rental start or no-show: 100% of the rental price will be retained

📌 In case of cancellation, the customer has the one-time option to request a rescheduling of the rental period — subject to availability — for a processing fee of CHF 100. The request must be made at least 5 days before the rental begins and is subject to the Lessor’s approval. There is no entitlement to rescheduling.

7.2. Cancellations must be made in writing.
7.3. Refunds will be processed within 5–10 working days.
7.4. The customer is not entitled to a refund if they terminate the rental early or return the vehicle ahead of time.

8. Conduct in Case of Accident or Special Events
8.1. Accidents, theft, or damage must be reported immediately to the police and the Lessor.
8.2. The customer is required to prepare a written report with a sketch and provide a copy of the police report.
8.3. The customer is liable for all additional costs incurred due to accident, theft, or impoundment, if not covered by insurance.

9. Data Protection
9.1. Executive Limousine GmbH processes personal data in accordance with the privacy policy available on the website.
9.2. Customer data will not be shared with third parties unless required by law.

10. Jurisdiction and Applicable Law
10.1. Swiss law shall apply.
10.2. The place of jurisdiction is Zurich, unless mandatory legal provisions state otherwise.

11. Final Provisions
11.1. Amendments and additions to these GTC must be made in writing.
11.2. If any provision of these GTC is invalid, the validity of the remaining provisions shall remain unaffected.

Last updated: March 2025